fg661's Privacy Policy

1 Introduction and Scope

fg661 ("we", "our", "platform") is an online gaming platform in Bangladesh that places the highest importance on the privacy of its users. This privacy policy ("policy") describes how fg661 collects, processes, stores, and protects your personal information.

This policy applies to the https://fg661.cam website and all services, mobile versions, and applications connected to it. By registering with fg661 or using any of our services, you are considered to have agreed to the terms of this privacy policy.

2 Types of Information Collected

fg661 collects various types of information to provide its services. We only collect information that is necessary for delivering our services.

2.1 Personal Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address
• Mobile phone number
• Current and permanent address

2.2 Financial Information

• bKash, Nagad, Rocket account numbers (for processing transactions)
• Bank account details (where applicable)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Technical Information

• IP address and geographic location
• Device type, operating system, and browser information
• Login time and session information
• Cookies and tracking data (details in section 6)

2.4 Gaming Activity Information

• Play history and preferred games
• Bet amounts and results
• Bonus and promotion usage records
• VIP level and cashback history

3 How Information Is Collected

fg661 collects your information in the following ways:

3.1 Direct Collection

Information you voluntarily provide is collected directly — when you register with fg661, fill in your account profile, contact customer support, or submit deposit and withdrawal requests.

3.2 Automatic Collection

Some information is collected automatically during your visit to our platform. This includes your browsing patterns, page views, click behaviour, and session information. This information is used to improve the quality of our services.

3.3 Through Third Parties

We may receive information from authorised third-party service providers for identity verification, payment processing, and fraud prevention. In such cases, the third party's own privacy policy applies.

4 Purpose of Using Information

fg661 uses your information for the following legitimate purposes:

• Account management: Creating, verifying, and keeping your account secure.
• Service delivery: Ensuring access to gaming services, bonuses, and promotional benefits.
• Financial transactions: Completing deposit and withdrawal processes and maintaining transaction records.
• Customer support: Responding to your questions, complaints, and requests.
• Security and fraud prevention: Detecting and preventing suspicious activity.
• Legal obligations: Complying with applicable laws and regulations.
• Service improvement: Analysing data to enhance your experience.
• Responsible gaming: Identifying problematic gaming behaviour and providing necessary support.

5 Sharing Information with Third Parties

fg661 does not generally share your personal information with third parties. However, information may be shared with the following parties in specific circumstances:

5.1 Service Provider Partners

Authorised service providers working on payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure maintenance may receive limited access to your data. These partners operate under our instructions and within strict confidentiality agreements.

5.2 Game Providers

Our game software providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, and Ezugi — may receive the minimum information necessary to operate their games.

5.3 Legal Requirements

If providing information is mandatory under law, a court order, or the direction of a regulatory authority, fg661 may provide the necessary information to the relevant authority.

5.4 Business Transfer

In the event of a company merger, acquisition, or sale of assets, user information may be transferred to the new ownership. You will be notified in advance in such cases.

6 Cookies and Tracking Technologies

The fg661 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Types of Cookies

• Essential cookies: Required for managing login sessions and ensuring security.
• Functional cookies: Help remember your language and other preferences.
• Analytical cookies: Monitor site usage to help improve our services.

6.2 Cookie Control

You can control cookies through your browser settings. However, disabling essential cookies may affect some features of the site.

7 Data Storage and Security

fg661 applies industry-leading security measures to protect your personal information.

7.1 Security Measures

• SSL (Secure Sockets Layer) encryption — all data transfers are secured.
• 256-bit encryption — sensitive financial information is protected.
• Two-Factor Authentication available.
• Regular security audits and vulnerability testing.
• Restricted staff access — only authorised personnel can view data.

7.2 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, transaction records and identity information may be retained for a defined period to meet legal obligations. Once that period ends, the information is securely deleted.

7.3 In the Event of a Data Breach

If a data breach occurs, fg661 will notify the affected users and the relevant authorities as quickly as possible and take immediate steps to minimise the damage.

8 Your Rights

As a user of fg661, you have the following rights regarding your personal information:

• Right of access: You have the right to request what information we hold about you.
• Right to rectification: You can request the correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
• Right to restrict processing: In some cases, you can request that the use of your information be limited.
• Right to data portability: You can receive your information in a structured and readable format.
• Right to object: You can object to the use of your information for specific purposes.

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We will process your request as quickly as possible.

9 Protection of Minors

fg661 is intended for persons aged 21 or over only. We never knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration. If we are informed that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.

10 Policy Changes

fg661 may update this privacy policy from time to time. If any changes are made, we will notify you in the following ways:

• By displaying a prominent notice on the website.
• By sending a notification to your registered email address.
• By updating the "Effective Date" on this page.

If you continue to use fg661 after the changes, you will be considered to have agreed to the updated policy. For significant changes, we will endeavour to obtain your explicit consent.

11 Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Support Hours: Around the clock (BST UTC+6)

We take every request seriously and aim to respond as quickly as possible. Ensuring the security of your information is our commitment.